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Topic Title: word2007 vs chemdraw v12
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Created On: 1/13/2010 11:22 PM
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 1/13/2010 11:22 PM
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ryan

Posts: 3
Joined: 1/13/2010

I have just installed ChemBio office 2010 and have been trying to use Chemdraw 12.0 in Word 2007.

I don't have any problem with using chemdraw v11, I can edit/open chemdraw picture from word 2007.

After uninstall chemdraw v11 and installed v12, word always crash once right click on chemdraw picture in word file.
I cannot edit/open chemdraw picture in word file by using chemdraw v12.

I have uninstalled v12 a few times, but still cannot solve that problem.

I would greatly appreciate any help anyone can provide me with this matter.
 1/14/2010 3:12 AM
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CS RNA

Posts: 655
Joined: 2/25/2009

Can you please retest the problem after repairing CambridgeSoft ChemBioOffice Ultra 2010 and MS Office 2007 using Add/Remove Programs from the Control Panel?

If you still run into any problems please contact support@cambridgesoft.com


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- PKI Support

 8/19/2010 5:44 AM
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France3

Posts: 2
Joined: 8/19/2010

I'm going through the same problems.
I have just installed ChemBio Office v12 and I can't edit an image directly in any program of the Office 2003 suite.
Double-click on a chemdraw object in word open Chemdraw but not the editing mode in word.
Furthermore, any modification of the structure induced a decay in the word image.

I re-installed both but it's still not working...
 8/25/2010 10:53 PM
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CS RNA

Posts: 655
Joined: 2/25/2009


There are two ways to edit the embedded structure:

1. Inplace editing where you never leave Word and just get the ChemDraw tools within Word.
2. External editing where ChemDraw launches separately.

Make sure that “Use Inplace Editing for OLE Objects Embedded in Other Application” checkbox is checked in the ChemDraw Preferences (File > Preferences)

If you need any assistance please contact support@cambridgesoft.com


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- PKI Support

 8/26/2010 4:55 AM
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France3

Posts: 2
Joined: 8/19/2010

Thanks! This option was not activated. It's working good now.
 9/22/2010 9:41 AM
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Anusha

Posts: 1
Joined: 9/22/2010

When I am trying to open chemdraw it is just hanging as a blank screen.i have installed chemdraw ultra 12 and i have elnb in my pc.Can you pls suggest
 9/22/2010 10:59 PM
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CS RNA

Posts: 655
Joined: 2/25/2009

Can you please retest the problem in safe mode? If the problem does not occur in Safe Mode, you could contact the manufacturer of your video driver to see if there is a more recent driver available (which you can usually download from their web site for free). See your Windows Help for instructions for booting into Safe Mode for your version of Windows.

If that doesn’t help, please contact support@cambridgesoft.com.


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- PKI Support

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