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PerkinElmer Informatics Support Forum | ![]() |
Topic Title: ChemDraw can't locate item folder Topic Summary: Created On: 8/5/2014 7:02 AM Status Post and Reply |
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Hello, I am a PhD student in RWTH Aachen University and I recentely bought a new laptop. I copied on my new laptop my student version of ChemOffice2010 and I launched ChemDraw. I was expecting the program was going to ask me the activation/ registration codes but something helse happened: a window opened asking me "Please locate the ChemDraw Items folder (wich contains your isotopes table, etc.)" I was able to browse between folders, but I wasn't able to get the correct one, the answer was always "ChemDraw is unable to run without valid ChemDraw Items and Toolbar folders. Please check the locations of these folders and restart ChemDraw" I also tried to open some ChemDraw files, but the request of ChemDraw was always the same. Do someone knows where is this ChemDraw Items folder? Thank-you very much in advance. Claudio Edited: 9/14/2014 at 10:27 PM by PerkinElmer Informatics Support Forum Moderator |
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Assuming you have ChemBioOffice Ultra 2010 suite (v12) for Windows and trying to launch ChemBioDraw Ultra 12.0.x or ChemDraw 12.0.x application on your Windows machine. If so, default location is ------------------------- - PKI Support Edited: 11/6/2014 at 10:29 PM by CS RNA |
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First of all, thank-you very much for your help. My laptop is using Windos 8.1, so I suppose I have to use the settings for Windows 7 (usually when a program is compatible with a version of Windows, it is also with the following ones). I created the ChemDraw Item folder inside the ChemDraw one, but the program is not able to recognize it, probably some file is missing: I suppose a problem occurred during the file trasfert or the download, so I have to download it again. I am going to do it in a while and see what's happening.
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Everything seems working fine now, probably it was just a problem during the file transfert. Thanks again |
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ChemBioOffice Ultra 2010 is not compatible on Window 8.1. Please note that versions prior to 14 is not supported on Windows 8.1. You will find more information about the supported Operating System from the following link. ------------------------- - PKI Support Edited: 8/6/2014 at 12:08 PM by CS RNA |
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Hello, we've been using Biovia Draw and ChemSketch for our intern projects (I'm a PhD student at Sofia University in Bulgaria) and occasionally ChemDraw. Is it possible to install ChemBioDraw Ultra 12 on Windows 10? I have just checked the Site Subscription list for a free educational usage and my university is not listed there. Site Subscription listing of the academic PerkinElmer Download Center to do my chemistry homework
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ChemBioDraw Ultra 12.0 not compatible on Windows 10; the highest compatible OS for ChemBioDraw Ultra 12.0 is Windows 7 , which no longer supported by Microsoft as well as our support. ------------------------- - PKI Support |
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