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Topic Title: ChemOffice Professional Support for High DPI Displays?
Topic Summary: Chemdraw support of 4k, retina, UHD
Created On: 10/8/2016 6:42 AM
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 10/8/2016 6:42 AM
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Posts: 1
Joined: 10/8/2016

I am currently running Chemdraw on a Samsung UHD (4K or 3840 x 2160) and I've found that ChemOffice Professional 15 is almost useless on my machine. All buttons are way too small!

Fix this problem! How hard can it be?


arden13 in 2014 (high dpi display)

The problem has to do with my mouse cursor beeing nearly invisible when I try and use it on the document. It is so small that it becomes very difficult to see and trying to hover over a particular atom or bond can be a frustrating ordeal. If I'm trying to modify a terminal bond it can be the difference of a few pixels which is incredibly frustrating.

I've tried reducing the resolution of my computer screen, but it doesn't seem to help the problem in any way. Has anyone else ran into this sort of a problem on any other High DPI displays?

greg in 2012 (retina)!

When can we expect an update of Chemdraw 13 for the Mac retina display? The current version looks pretty blurry

Best solution so far (2014), but with major drawbacks: integration in word will not longer work and blurry interface!

 11/30/2016 7:02 PM
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PKI Ortega

Posts: 73
Joined: 10/13/2011

Currently high definition displays (4K) are not supported in any version of ChemDraw for the Windows Platform.

ChemDraw Professional 16.0 does support retina displays on the Mac environment only.

We expect to provide support for 4K monitors in a future release of the software.


- PKI Support

 5/2/2017 8:43 PM
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Posts: 1
Joined: 12/11/2012

Are you serious!? You aren't providing this very basic level of support in 2016/17???

Your days as industry software standard are numbered.

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