I have installed Chemdraw 16.0 (on a windows 10 platform) and the toolbars are way too small. How can I resize them?

Please be aware that ChemDraw does not offer support for high-def monitors (4K) on the Windows platform. Are you using one of these monitors?

The only workaround is to play around with your display settings or change the zoom option in Windows to 125%, but that will also affect your other applications.

- PKI Support

I'm working on a Lenovo Thinkpad T460P with a 14.0 WQHD(2560 x 1440) IPS Non-Touch display. I have tried to zoom the display but the expanded image I obtain does not remain, within a short space of time it zooms back to its original size and again teh tool bars and cursor is too small to work with efficiently. I really need this problem fixed. I work everyday with Chemdraw.

Hi, I think there is no permenant fix for this problem, because Chemdraw cannot support 2K (2560 x 1440) display you are using. In order to accommodate the 2k display, everything shrinks.

A temperary solution is that, when you are using Chemdraw, change the screen resolution to 1920*1080. Then everything will be back to normal after you sign out.

Believe me, you are not the only one who has this problem. There is another fix here: http://www.danantonielli.com/adobe-app-scaling-on-high-dpi-displays-fix/

I tried the method above with my 4k display, it worked, but the icons in Chemdraw became blur, and I cannot copy it into Word documents. But when you are done with drawing, you can delete the file you put in the folder and everything will back to normal. And then you can copy it into Word documents.

In Mac, the Chemdraw supports high resolution display. I just don't understand why they don't develop the counterpart in Windows platform.

This is really appalling. I have students who cannot use this software at all. Fortunately I have an ancient Fujitsu laptop that does not have a super high-def display. I suspect a possible solution for those who are mostly using this software in their offices might be to buy an old junky external monitor just for chemdraw. Sad.

At least in earlier version of ChemDraw, and I suspect it's the same with 16.0, you can resize the toolbars (and In fact completely customize them), by modifying their .xml files.

For those with high DPI screens, I think I've found a fix!

• Locate ChemDraw in File Explorer
• Right click the application and select Properties
• Click on the Compatability tab
• Under the Settings heading, there's an "Override high DPI scaling behaviour." box, tick it
• Click on the drop down box under it and select System
• Click Apply

It works!! Thanks! You probably saved my graduate life!

It worked for me and only took a few seconds to fix. I really appreciate this!! Thank you AgentK7.

No problem! The only problem I have now is copy and pasting into Word gives me a blank image unless I put the molecule on the top-left in ChemDraw, which then makes it look smaller. I guess I'll just print screen the molecule instead to make do. Is anyone else getting this problem? :/

Please try the steps in the following FAQ

http://informatics.perkinelmer.com/Support/KnowledgeBase/details/Default?TechNote=1124

We aware this issue on some customer machine with versions prior to 18.2.0.48 on Windows 10 (1809 or prior Windows 10 major update).

Customer confirmed they don't have this issue after updating their Windows 10 Version 1903, so check you your Windows 10 version by the following way

Please go to the Start menu, right click and choose Run. Type winver and then click OK.

If you have Windows 10 Version 1809 or below retest after updating to the current version 1909

- PKI Support