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PerkinElmer Informatics Support Forum | ![]() |
Topic Title: ChemDraw 16 not launching on Mac OS X Yosemite Topic Summary: Prompts for registration info, then fails to launch Created On: 1/16/2017 5:59 AM Status Post and Reply |
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I've been using ChemDraw occasionally for the past few months & today the app refuses to launch. It prompts for the registration info (serial, etc), then once I accept the folders suggested for templates etc. in the next window the app fails to launch. I've uninstalled and reinstalled & still have the same problem. I haven't updated my OS, installed any software, etc since the app was last working. Does anyone know a fix for this? |
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Problem solved by tech support - had accidentally downloaded a trial license instead of the one my college had paid for. |
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My college is interested in purchasing full license as we have already tested a trial. Do you know if there's any education discount offered by a chance?
Tia Martin Edited: 6/16/2020 at 9:42 AM by PerkinElmer Informatics Support Forum Moderator |
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If you would like to contact sales directly, please go to https://www.perkinelmer.com/contactus/#/offices/ to find the phone number appropriate for your region. ------------------------- - PKI Support |
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