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PerkinElmer Informatics Support Forum | ![]() |
Topic Title: ChemDraw Pro 16.0 Mac Crashes On Saving Topic Summary: Can't save file Created On: 2/7/2017 7:59 PM Status Post and Reply |
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If I hit "save" on a chemdraw document, the first time, the document isn't saved, and if I do it a second time, chemdraw crashes and does not save my document. Anybody else experiencing this problem? It was working fine yesterday. Overall performance is sluggish.
Chemdraw 16.0 Mac OS Sierra, 10.12.1
macbook Pro, Retina 13", Early 2015 2.7 GHz Intel Core i5, 8GB RAM |
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same thing. mac book pro retina 2015 |
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same thing. mac book pro retina 2015 |
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same thing. iMac retina 2015 |
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I am also experiencing this problem!! |
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Same here. Macbook Pro, 13'', OS 10.10.5. Very annoying, makes the application completely unusable if you're unable to save the document. |
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Have you tried to save in "ChemDraw Cloud"? It works for me, while I still cannot save files on my hard disk.. |
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We found two different issues on some users machine. ------------------------- - PKI Support |
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We have found this issue in some user machine and the workaround for this issue is to reset the launch services database. To reset the launch services database, open Terminal by going to Applications - Utilities - Terminal in your mac machine and paste the command below: /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock This may take a while if you have lots of apps (20-30 minutes or more).
------------------------- - PKI Support Edited: 11/21/2017 at 5:04 PM by PKI Ortega |
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Same Here MacBook Pro Retina (2014) Mac OS High Sierra 10.13.3 ChemDraw Prime 16.3 |
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I also have been having the same issue and it's been extremely frustrating. After some testing it seems like only certain objects will give an issue (though there doesn't seem to be any trend in the type or combination of object) In other words, if I copy paste single objects one by one it works (half the time) It would be greast if Perkin Elmers could fix this problem. Thesis writing sucks when half the time is spent dealing with force quitting Chemdraw.
Macbook Pro (2017) Mac OS Sierra 10.12.6 Chemdraw Professional 17.0 (only one offered by the institute) |
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Hello, The answer for this question can be found here:
------------------------- - PKI Support |
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It would be greast if Perkin Elmers could fix this problem. Thesis writing sucks when half the time is spent dealing with force quitting Chemdraw. download bus simulator mod apk Edited: 1/8/2021 at 5:57 AM by partial0910 |
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