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Topic Title: MS Office Ecxel 2016
Topic Summary: Plugin does not work
Created On: 11/24/2017 6:05 AM
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 11/24/2017 6:05 AM
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dschief001

Posts: 1
Joined: 11/24/2017

The excel plugin for Chemdraw professional does not work/ what do I need to change?

All Addins are activated, but when trying to insert/ paste, load nothing appears.
Please fix.

Windows 10 64 bit

Microsoft office 365

Chemdraw Professional 16.0

 11/27/2017 4:05 AM
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CS RNA

Posts: 615
Joined: 2/25/2009

We are not sure about your MS Office version (32 bit or 64 bit).

Currently we support MS Office 2010 (32 bit) or MS Office 2013 (32 bit) or MS Office 2016 (32 bit) with our v16.0 products. You will find more information about the supported environment from the following link.

http://www.cambridgesoft.com/support/DesktopSupport/KnowledgeBase/SystemRequirements/

We need more information to fix your ChemDraw for Excel addin issue, please visit http://www.cambridgesoft.com/contact/support/ to submit a ticket, to get assistance from our Tech Support Team



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