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Topic Title: Round trip editing broken Mac
Topic Summary: Round trip editing broken Chemdraw 17, MS Word 365, Mac High Sierra,
Created On: 12/16/2017 5:45 PM
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 12/16/2017 5:45 PM
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NedJackson

Posts: 2
Joined: 9/13/2010

Round trip editing just died in the last few weeks! On my MacBook Pro, running High Sierra, with Chemdraw 17 (specifically 17.0.0.206 (131) shown in the "about" menu) and the MS word from Office 365 (version 16.8 (171210) in "about") I don't even get an image transferred when I copy and then paste into word. It looks like a SMILES string, but is too simple for the complexity of my graphics. With "paste special" I can force a graphic to be pasted, but it's dead upon return to Chemdraw. Pasting into Powerpoint (same Office suite) appears the same as "paste special" to Word: it does deliver an image that can scale (I think it's .pdf format) but is a dead graphic when I attempt to move it back into Chemdraw. Even old Word files where I used to be able to pull the image out and edit it now only give me a dead graphical block when I pick a chemdraw graphic out and pull it into the current version. Very frustrating. Since both tools have been updated in the last few months, I can't say which to blame.
 12/22/2017 3:08 PM
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PKI Ortega

Posts: 64
Joined: 10/13/2011

Please be aware that High Sierra (MacOS 10.13) is not supported by any version of ChemDraw at this point. The latest OS supported is 10.12.

The correct way to copy and paste in ChemDraw 17 and MS Office 2016 is to copy the structure from ChemDraw and then Paste Special > Paste as PDF into MS Word (or Excel or Power Point).

Then if you wish to edit the structure again you must copy it from your MS Office application and paste it back into ChemDraw (Please confirm if this is what you are doing).

Once again, this could all be caused by a non-supported Operating System.

Additionally version 16.8 seems to be an Office Insider (beta) version and not an official release for MS Office. That means that you are also using a non-supported version of MS Office

https://support.office.com/en-us/article/Update-history-for-Office-2016-for-Mac-700cab62-0d67-4f23-947b-3686cb1a8eb7



-------------------------

- PKI Support



Edited: 12/26/2017 at 3:17 PM by PKI Ortega
 2/1/2018 5:50 PM
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vanilla

Posts: 2
Joined: 3/22/2011

On 18 January 2018 Microsoft officially released office2016 update from 15.x to 16.x on the slow-channel (not the *beta* and not the *insider* channel).

(So it is *not* beta software. BTW this 15.x->16.x also broke Endnote.)

However, even with 15.23 office2016 round-trip editting is broken in osx 10.13.3, as original poster described with ChemDraw Pro 16.0.1.4 (61). I think round-trip editting does work ok with same chemdraw16 on a osx 10.12.6 mac with same office 15.23. So it may be an osx issue (sandboxing?)

I'll try with chemdraw17 and 10.3.3 and even 10.3.4-beta and update this posting.

So, once again, Round-trip editting is broken. Beta/insider versions of 10.3 and office-2016 have been available for months so the ChemDraw folks could have been testing and fixing this well before the non-beta releases occur.

Any ETA on when round-trip editting will be fixed? And what kind of info we can provide you to help speed up the fix?

 2/7/2018 9:00 PM
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NedJackson

Posts: 2
Joined: 9/13/2010

With MS Word updated to version 16.10 (180204), round trip edits (RTE) still don't work. But it's clear that the copied graphic from ChemDraw (still Chemdraw 17.0.0.206 (131)) does retain all needed information because pasting from one chemdraw page to another is no problem--editability is retained, etc. So ChemDraw is behaving self-consistently in High Sierra OS 10.13.3, and actually succeeds at RTE with an older version of Word--specifically 2011 14.7.7, which is making me regret getting Office 365 at all. Still, ChemDraw and Word (in its current form; not everyone has fossils on their computers) need to work together, and fingerpointing at the other software won't help.

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