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Topic Title: ChemDraw 17.0 on Mac crashes
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Created On: 1/3/2018 4:31 AM
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 1/3/2018 4:31 AM
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faba

Posts: 3
Joined: 1/2/2018

Hallo,

I am experiencing annoying problems with ChemDraw 17.0. It crashes frequently, e.g. when I am trying to move a scheme or formate the text. I am working on IMac with macOS Sierra 10.12.6.
Thank you in advance for your help.

 1/3/2018 5:56 AM
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faba

Posts: 3
Joined: 1/2/2018

In addition, some documents I was working on during the crash cannot be re-opened.

 1/4/2018 4:24 AM
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CS RNA

Posts: 599
Joined: 2/25/2009

May be the issue specific to the scheme, please visit http://www.cambridgesoft.com/contact/support/ to submit a ticket, to get assistance from our Tech Support Team.
It would be helpful if you can send a sample file that is not behaving properly so that we can reproduce the problem here.



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- PKI Support

 1/8/2018 10:26 AM
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faba

Posts: 3
Joined: 1/2/2018

Thank you for the quick answer. So I opened a completely new scheme, did not copy anything from the old ones into it and it seems more stable. As you suggest, it seems to be a specific problem, which was transfered to other schemes.
I will also submit the ticket, so that you can find out what is wrong.

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