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Topic Title: Nicknames / ChemDraw items folder
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Created On: 1/30/2018 11:12 AM
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 1/30/2018 11:12 AM
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Joined: 1/30/2018

I created a personal ChemDraw items folder (e.g. C:\example) which was added to the ChemDraw Items location through Preferences -> Directories. Template files (*.ctp) are working fine from within this custom directory, however, nicknames (stored as *.cdxml) fail to be recognized. When placed in the default nickname folder C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemDraw\ChemDraw Items\Nicknames they work fine.

Is this the expected behaviour or am I doing something wrong?

 2/16/2018 3:05 PM
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Joined: 12/28/2012

Hi Scharpi,

The functionality you are noting is correct. Any .cdxml files are only recognizedi n the Nicknames folder only. They cannot be read from other directories.

Hope this helps! Please, let us know if you have additional issues or contact Informatics.Customer_service@PERKINELMER.COM to log a ticket.

 2/16/2018 3:26 PM
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Joined: 6/14/2011


We recommend the default paths for the ChemDraw Items folder:

C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemDraw\ChemDraw Items

If you change the paths ChemDraw will ask for the location of the GUI folder the next launch: C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemDraw\GUI

Make sure you remove the default locations from the Preferences>Directories after you add your custom paths.

If you need further assistance please create a Support ticket here:

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