I created a personal ChemDraw items folder (e.g. C:\example) which was added to the ChemDraw Items location through Preferences -> Directories. Template files (*.ctp) are working fine from within this custom directory, however, nicknames (stored as *.cdxml) fail to be recognized. When placed in the default nickname folder C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemDraw\ChemDraw Items\Nicknames they work fine.

Is this the expected behaviour or am I doing something wrong?

Hi Scharpi,

The functionality you are noting is correct. Any .cdxml files are only recognizedi n the Nicknames folder only. They cannot be read from other directories.

Hope this helps! Please, let us know if you have additional issues or contact Informatics.Customer_service@PERKINELMER.COM to log a ticket.

Hi,

We recommend the default paths for the ChemDraw Items folder:

C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemDraw\ChemDraw Items

If you change the paths ChemDraw will ask for the location of the GUI folder the next launch: C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemDraw\GUI

Make sure you remove the default locations from the Preferences>Directories after you add your custom paths.

If you need further assistance please create a Support ticket here:
http://www.cambridgesoft.com/contact/support/form/

Hi both,

Thanks for your explanation. We want to share a library of common building blocks within our workgroup. As this library is growing rapidly it seems more convenient to put it on a centralized network resource and add the path to the preferences instead of copying all structures to each individual computer on a regular basis. Any workaround?