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Topic Title: doubleclick *.cfx opens ChemFinder without form
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Created On: 2/20/2018 9:02 AM
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 2/20/2018 9:02 AM
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steonken

Posts: 10
Joined: 10/4/2010

hi,
after doubleclicking a .cfx file in Windows Explorer or a Desktop shortcut to the cfx-file, ChemFinder 17 opens but only the frame of the application and the toolbars are visible, the form isn`t visible.
I have to click File/Open and select the wanted file, after that the file opens with a visible form.

This behaviour is new, doubleclick worked fine before.

Could it be possible that the change to Windows10 and/or the update to ChemOffice 17 causes the problem ?

thanks in advance,
stefan
 2/20/2018 9:24 AM
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CS PKumar

Posts: 18
Joined: 4/11/2011

Hello,

I just tried opening one of the sample file CS_Demo.cfx from the below location of my Windows 7 machine and was able to open the ChemFinder database with all fields visible.

C:\ProgramData\PerkinElmerInformatics\ChemOffice2017\ChemFinder\Samples

Can you please try the same? If you continue to have the issue, please contact informatics.support@perkinelmer.com.

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