All,

When using Chemdraw 16.0 I accidentally dragged the main toolbar to the right side of my screen and it got stuck on the sidebar. User manual for v.15 says that toolbar can be docked to the top of the screen by doubleclicking, or undocked by dragging it onto the workspace.

Neither of these worked for me (I have a high DPI display and run into bugs like this with the interface all the time) so I tried flipping around my scaling compatability settings for the program (can sometimes fix these issues). However, after flipping back and forth from Application driven scaling compatability, THIS is what I'm dealing with as a result (see screenshot). The main toolbar is extremely small, takes up a full 1/3 of the program screen on the left side, and still can't be dragged back to the main workspace.

Please let me know if anyone else on a high DPI machine has had this issue and how to fix. I've been using the program on my machine for 2 months and run into issues like this with the interface CONSTANTLY, PerkinElmer and Cambridge soft really need to fix this for v.17

Hello,

The correct settings for High DPI monitors should be applied for System and not for Application. Please follow these instructions to make the correct changes:

- Locate ChemDraw.exe in File Explorer ("C:\Program Files (x86)\PerkinElmerInformatics\ChemOffice2016\ChemDraw\)
- Right-click on the file and select Properties
- Click on the Compatability tab
- Under the Settings heading, there's an "Override high DPI scaling behaviour." box
- Click on the drop down box under it and select System
- Click Apply

- PKI Support