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Topic Title: Chemdraw 18.1 Round Trip Editing With Microsoft Office 16.16.1 Mac
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Created On: 7/14/2019 5:07 PM
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7/14/2019 5:07 PM
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oxocarbenium

Posts: 1
Joined: 10/1/2010

I had roundtrip editing working perfectly, then it stopped working. is anyone having issues with this configuration of chemdraw and office as well??? I tried opening a powerpoint and noticed the "CS Draw Plug-In" disappeared. I used was roundtrip editing earlier in the week.
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7/23/2019 12:06 PM
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CS RNA

Posts: 635
Joined: 2/25/2009

We are not sure about the product as well as the version of product you have license. Also not sure about your MS Office as well as Mac OSX version.

Actually recent update in Microsoft Office 2016 for Mac (16.9 released on January 16th 2016) breaks Round-trip editing with MS Office 2016 application. Round-trip editing with MS Word 2016 works after updating to version 16.11.1 (180319). Unfortunately, Microsoft addressed this issue on Word only. This is not fixed for Excel nor PowerPoint at this time. You will find more information from the following FAQ.


http://informatics.perkinelmer.com/Support/KnowledgeBase/details/Default?TechNote=3672

If you still need any assitance, please visit http://informatics.perkinelmer.com/Support/Contact/ to submit a ticket (or send an email to informatics.support@perkinelmer.com), to get assistance from our Tech Support Team



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- PKI Support



Edited: 8/6/2019 at 9:49 PM by CS RNA
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