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PerkinElmer Informatics Support Forum | ![]() |
Topic Title: Activation succeeded but no activated licenses were found. Topic Summary: Created On: 7/19/2019 4:28 PM Status Post and Reply |
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One of my users (Sachin Bhojgude The error he sees is this; Activation succeeded but no activated licenses were found. 16:22:55: INFO: number of features in TS after processing capability response: 1 16:22:55: INFO: status - category: public, code: 19 (Activation ID/Host owner mismatch), details: 2C52-A0D7-0312-CB44/C02VW4A3HV2N The FAQ entry for this error was of no help https://informatics.perkinelmer.com/Support/KnowledgeBase/details/Default?TechNote=3744 I could not duplicate the error on a PC and am still looking for a Mac to do a test installation. |
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We are not sure about the product as well as the version of product you have license. Also not sure about your Mac OSX version. ------------------------- - PKI Support Edited: 8/6/2019 at 9:58 PM by CS RNA |
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