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Topic Title: Updating of structures in excel not working
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Created On: 12/19/2019 11:44 AM
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 12/19/2019 11:44 AM
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Anne2812

Posts: 1
Joined: 12/19/2019

Hello everyone,

when I try to update the structure in the excel cell, it does not update although I changed it in the CD interface..

I double-click on the structure, rotate it in the CD interface, click update and return and close but nothing happens to the structure in the excel sheet. This is the same when removing functional groups, etc..

Can anyone help?

Thanks.

Cheers, Anne

 12/26/2019 8:28 AM
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CS RNA

Posts: 650
Joined: 2/25/2009

We are not sure about your ChemDraw exact version.

Also not sure about your MS Office version (2013 or 2016 or 2016 as well as 32 bit or 64 bit) and Windows 10 version

[You can get the exact version of your Windows 10 by the following way.

Please go to the Start menu, right click and choose Run. Type winver and then click OK]

Please visit http://informatics.perkinelmer.com/Support/Contact/ to submit a ticket (or send an email to informatics.support@perkinelmer.com), to get assistance from our Tech Support Team. Also provide your ChemDraw, MS Office and Windows 10 exact version



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