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PerkinElmer Informatics Support Forum | ![]() |
Topic Title: Chemdraw 19 - pasting to word issues Topic Summary: Created On: 3/22/2020 6:08 PM Status Post and Reply |
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I have recently installed Chemdraw 19. But when I want to copy the structures to word, word freezes and a dialogue window pops up saying: There was a problem with word. The structure finally ends up in word, but only as an image not editable anymore. I am running 365Office. Thank for advice |
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We are not sure about your MS Office Word version.Also not sure it is for Mac OSX or Windows. ------------------------- - PKI Support |
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I have the same issue. I am currently runnign a freshly installed 19.1 ChemDraw alongwith uptodate Microsoft Office 365. When I was using V17 there was no such a problem. Please watch the vide provided by link.
Error Video: https://streamable.com/xx1ysl |
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Since the problem is specific to your environment or installation, we recommend to visit http://informatics.perkinelmer.com/Support/Contact/ to submit a ticket (or send an email to informatics.support@perkinelmer.com), to get assistance from our Tech Support Team ------------------------- - PKI Support |
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