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PerkinElmer Informatics Support Forum | ![]() |
Topic Title: ChemDraw 16 Mac does neither open .cdx nor .sdf files Topic Summary: Created On: 3/27/2020 7:04 PM Status Post and Reply |
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Hi, my ChemDraw 16 Mac does not open .cdx or .sdf files after I followed advice from the Cambridgesoft support group to fix another issue with my ChemDraw and Catalina (freezing on saving). I followed this advice: http://informatics.perkinelmer.com/Support/KnowledgeBase/details/Default?TechNote=3529 Any help would be appreciated. |
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ChemDraw 16.0 not compatible on Mac OSX 10.15.x Also versions prior to 19.0 are not supported with Mac OSX 10.15.x So we recommend to retest the problem with v19.0. If you still run in to any problem, please visit http://informatics.perkinelmer.com/Support/Contact/ to submit a ticket (or send an email to informatics.support@perkinelmer.com), to get assistance from our Tech Support Team
------------------------- - PKI Support |
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