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Topic Title: Chemdraw 19.1- issues with "undo"
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Created On: 4/27/2020 3:26 PM
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 4/27/2020 3:26 PM
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anearacat

Posts: 1
Joined: 4/27/2020

I am having issues with the "undo" function undoing multiple steps instead of what was last done in chemdraw (both when i click actual button and when using CTRL Z). This occured a bit towards to the tailend of when I was using chemdraw 19 and I was hoping the update would fix this issue. It has become really annoying and I'd like to know how to make it stop!!

 5/1/2020 4:41 AM
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CS RNA

Posts: 676
Joined: 2/25/2009

We aware this issue and reported with high priority; a possible workaround is to close and reopen the ChemDraw document



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- PKI Support

 5/15/2020 7:32 PM
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tstone

Posts: 4
Joined: 4/22/2016

Assuming that you got to know about this issue on the first of May; How long does it usually take at PE to fix issues of high priority?

For an issue (a) regarding a very basic software functionality, (b) that was introduced with a minor update of the software... Obviously longer than 14 days.

 5/21/2020 12:54 AM
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CS RNA

Posts: 676
Joined: 2/25/2009

The issue already fixed; available in the future update

Meanwhile we recommend to close and reopen the ChemDraw document or download and install v19.0.0.22



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- PKI Support

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