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Topic Title: E-notebook 13 search error
Topic Summary:
Created On: 11/26/2013 4:07 AM
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 11/26/2013 4:07 AM
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bregg

Posts: 1
Joined: 7/21/2010

Hi,

while trying to search the database it ends with the message saying "An error occured while executing the SQL BuildReverseKeywords. A fulltext system view or stvf cannot open fulltext index for user table object id ..... "

What could be a reason for that?

Regards
 11/26/2013 10:48 AM
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CS RNA

Posts: 609
Joined: 2/25/2009

Seems, the issue related to your SQL Server database. We need more information to fix the problem, please visit http://www.cambridgesoft.com/contact/support/ to submit a ticket, to get assistance from our Tech Support Team



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 4/9/2015 2:03 PM
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mvamos

Posts: 14
Joined: 9/25/2013

We get a similar error if trying to search by structure or keyword in E-Notebook 13.0. Our error window says: "Sorry, an error occurred while executing the SQL "BuildReverseKeywords": Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.."

Was there a resolution to bregg's issue? Is it the same as our issue? We really need the search function to work in our software.

Thank you.

 4/10/2015 1:35 AM
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CS RNA

Posts: 609
Joined: 2/25/2009

This is not a known issue, please check your SQL Server Full -Text Search service is running or not. If not, restart the service, and retest the problem. If you need further assistance, please visit http://www.cambridgesoft.com/contact/support/ to submit a ticket, to get assistance from our Tech Support Team



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