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Topic Title: E-Notebook 12; Error Working Offline Topic Summary: Error: System.OutOfMemoryException Created On: 11/13/2015 5:54 AM Status Post and Reply |
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This question was answered by CS Gleb, on Wednesday, October 19, 2016 3:41 PM
Answer: This looks like a known issue with the Offline folder:
http://www.cambridgesoft.com/support/EnterpriseSupport/KnowledgeBase/FAQ/details/Default.aspx?TechNote=3250
Please log in as an E-Notebook administrator, browse to the affected user, right-click on his Offline folder -> Delete. Refresh the application (View -> Refresh, or F5). | |
 11/13/2015 5:54 AM
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connecting to the database while working in the institute is never a problem. But when i try to work offline it gives me an Error: "'Sorry, an error occurred while opening a client connection: an exception of the type "System.OutOfMemoryException" was triggered" Maybe one of 20 times it works... Any solution for this?
Error massage was translated from german, maybe not 100% right. |
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11/23/2015 10:18 AM
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to overcome this problem, i am thinking of using a vpn-client to connect to the database running on a server in the institute. Therfor i would need the standard ports enotebook/ sql server are using. Does someone has an idea which ports are used? Thank you for any informations! |
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10/19/2016 3:41 PM
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This looks like a known issue with the Offline folder:
http://www.cambridgesoft.com/support/EnterpriseSupport/KnowledgeBase/FAQ/details/Default.aspx?TechNote=3250
Please log in as an E-Notebook administrator, browse to the affected user, right-click on his Offline folder -> Delete. Refresh the application (View -> Refresh, or F5). ------------------------- -PerkinElmer Technical Support |
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