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Topic Title: E-Notebook 12; Error Working Offline
Topic Summary: Error: System.OutOfMemoryException
Created On: 11/13/2015 5:54 AM
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Answer This question was answered by CS Gleb, on Wednesday, October 19, 2016 3:41 PM

Answer:
This looks like a known issue with the Offline folder:
http://www.cambridgesoft.com/support/EnterpriseSupport/KnowledgeBase/FAQ/details/Default.aspx?TechNote=3250

Please log in as an E-Notebook administrator, browse to the affected user, right-click on his Offline folder -> Delete. Refresh the application (View -> Refresh, or F5).
 11/13/2015 5:54 AM
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MaL

Posts: 2
Joined: 11/13/2015

connecting to the database while working in the institute is never a problem. But when i try to work offline it gives me an Error:

"'Sorry, an error occurred while opening a client connection: an exception of the type "System.OutOfMemoryException" was triggered"

Maybe one of 20 times it works... Any solution for this?

Error massage was translated from german, maybe not 100% right.

 11/23/2015 10:18 AM
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MaL

Posts: 2
Joined: 11/13/2015

to overcome this problem, i am thinking of using a vpn-client to connect to the database running on a server in the institute. Therfor i would need the standard ports enotebook/ sql server are using. Does someone has an idea which ports are used?

Thank you for any informations!

 10/19/2016 3:41 PM
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CS Gleb

Posts: 184
Joined: 2/24/2009

Answer Answer
This looks like a known issue with the Offline folder:
http://www.cambridgesoft.com/support/EnterpriseSupport/KnowledgeBase/FAQ/details/Default.aspx?TechNote=3250

Please log in as an E-Notebook administrator, browse to the affected user, right-click on his Offline folder -> Delete. Refresh the application (View -> Refresh, or F5).


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