PerkinElmer Informatics Support Forum
Decrease font size
Increase font size
Topic Title: E-notebook 13 login error
Topic Summary: Login Failed For User
Created On: 2/16/2016 2:31 AM
Status Post and Reply
Linear : Threading : Single : Branch
Topic Tools Topic Tools
View topic in raw text format. Print this topic.
 2/16/2016 2:31 AM
User is offline View Users Profile Print this message


Algol

Posts: 2
Joined: 1/20/2016

Good day.

My database was working correctly, but something was wrong and error occurred at this moment:

Error Connection:

Sorry, an error occured while opening a client connection: while setting up connection to central database: an error occured while executing the SQL "Open": Login failed for user 'name of user'.

What should I do?

 2/18/2016 7:26 AM
User is offline View Users Profile Print this message


drwho

Posts: 1
Joined: 2/18/2016

Hey Algol,

I have the same problem. It is propably because windows 10 does not support sql08. I tried to upgrade to sql14 but this is not working with enotebook13.

 2/18/2016 10:01 AM
User is offline View Users Profile Print this message


Algol

Posts: 2
Joined: 1/20/2016

Drwho,

I'm win7 user. I created new DB and it's working correctly. But i can't open my old DB... and it's very sad.

 2/19/2016 2:59 AM
User is offline View Users Profile Print this message


CS RNA

Posts: 617
Joined: 2/25/2009

E-Notebook 13.0 is not compatible with Windows 10 as well as SQL Server 2014 You will find more information about the supported environment from the following link.

http://www.cambridgesoft.com/support/DesktopSupport/KnowledgeBase/SystemRequirements/

We need more information to fix your login problem, please visit http://www.cambridgesoft.com/contact/support/ to submit a ticket, to get assistance from our Tech Support Team



-------------------------

- PKI Support

FuseTalk Basic Edition v4.0 - © 1999-2018 FuseTalk Inc. All rights reserved.