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Topic Title: Error while saving reaction to external db
Topic Summary: Exception thrown by external component
Created On: 5/19/2016 7:52 AM
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 5/19/2016 7:52 AM
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Luna

Posts: 1
Joined: 5/19/2016

We have a few problems with ENotebook 12.0.2.0:

Suddenly it is not possible to save new Reactions or save changes to reactions, if the reaction field has been altered.

The following error is displayed:

"Sorry while sacing chemistry experiment "name", while saving field "Reaction" of section "Reaction", while adding a chemical structure, Eine externe Komponente hat eine Ausnahme ausgelöst."

The last part is a german error-message meaning that an external component has thrown an exception.

This error occurs on several different PCs, the operating systems ranging from windows 7 to 10.

Viewing any already existing reactions is possible.

The Database is hosted on another server.

Changing Text on existing reactions is possible.

A check of the database yielded no errors. A check of the servers harddrive also yielded no errors.

Up-to-date and Not-up-to-date sytems are affected.

I am currently out of ideas, so I hope anyone of you can help.

Thank you

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