PerkinElmer Informatics Support Forum
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Topic Title: Unable to connect to Columbus via OMERO clients - user name or password invalid
Topic Summary: Java SSL cipher incompatibility
Created On: 7/8/2016 5:56 AM
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 7/8/2016 5:56 AM
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Posts: 76
Joined: 5/16/2014

There is a known issue connecting to Columbus if the client PC running the clients is utilizing Java 8 - see forum post here:

However it has recently come to light that there is also a separate java compatibility issue which might also cause problems when attempting to connect to Columbus via the OMERO clients.

SSL ciphers are not supported by Java 7u85:

It is necessary to patch the /usr/local/PerkinElmerCTG/Columbus/etc/grid/templates.xml file as per the note above.

Glencoe have also provided a more up to date version of the OMERO clients available here:




- PerkinElmer Technical Support

Edited: 12/8/2016 at 7:59 AM by RAH

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