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Topic Title: How do I avoid conflict between Volocity and my anti-virus software?
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Created On: 11/18/2015 6:32 AM
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 11/18/2015 6:32 AM
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NW

Posts: 57
Joined: 5/13/2014

We don't have specific recommendations for a particular package. Potentially the real-time protection of the antivirus software may effect Volocity's performance, to avoid any conflicts with Volocity we would recommend one of the following three options:

1. Disable "real-time protection"

This is the simplest solution, however it will disable real-time protection for the whole computer. Not all institutions will permit this.

2. Disable "real-time protection" for Volocity

The antivirus software may allow real-time protection to be disabled for particular processes or applications. This can be used to disable protection specifically for Volocity.

3. Disable "real-time protection" for Volocity data files

The antivirus software may allow real-time protection to be disabled for particular file types or for a particular location. For file types, disable real-time scanning for:

*.mvd2

*.aisf

*.acsf

*.aiix

*.atsf

*.dat

In conclusion we would recommend option 2 as the best solution, it is the easiest to configure and maintains a better level of security over completely disabling protection.

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