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Topic Title: Volocity USB dongle not recognized on Mac OS Topic Summary: Update the dongle drivers Created On: 12/31/2015 1:36 PM Status Post and Reply |
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 12/31/2015 1:36 PM
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Volocity is not currently supported on the latest Mac OS (i.e. 10.10 or 10.11) On that basis, we cannot guarantee that it will work without associated compatibility issues. When the Volocity USB dongle is not recognized, it may require more up-to-date drivers in order to communicate with the OS. The drivers can be obtained from the dongle manufacturer's website: http://sentinelcustomer.safenet-inc.com/sentineldownloads/?s=&c=End+User&p=HASP4&o=Mac&t=Runtime+%26+Device+Driver&l=all ------------------------- -PerkinElmer Technical Support Edited: 1/4/2016 at 10:44 AM by CS Gleb |
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12/31/2015 1:53 PM
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Some more suggestions on the dongle-Mac issues: http://cellularimaging.perkinelmer.com/pdfs/technotes/TN365.pdf ------------------------- -PerkinElmer Technical Support |
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