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Topic Title: Send2ELN printer doesn't install in Windows 7 - 64 bits
Topic Summary: ELN, printer, send2ELN. Send to ELN, 64 bits
Created On: 3/26/2012 4:00 PM
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 3/26/2012 4:00 PM
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CS Bello

Posts: 26
Joined: 3/19/2009

Issue:
When installing Send2ELN v1 on a Windows 7 - 64 bits client, the process seems to go fine, but after clicking "Finish" the printer does not appear in the "Printers and Devices" page.

 3/26/2012 4:02 PM
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CS Bello

Posts: 26
Joined: 3/19/2009

Solution:
This is a workaround:

1- From the Windows 7 machine browse to C:\Windows\System32
2- Right click cmd.exe and select "Run as Administrator"
3- Execute the following line (for file on C drive):

msiexec /i C:\SendToEnotebook.msi

Note: The file name should not contain spaces. Rename accordingly.

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