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Topic Title: Auto Save Issue
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Created On: 1/31/2013 9:36 AM
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Answer This question was answered by CS Gleb, on Wednesday, May 1, 2013 4:05 PM

Answer:

Originally posted by: SRSDRM We have verified that the auto-save interval is working once it is applied to the collections. Can you confirm however, that the behavior of the auto-save interval is to save when the collection has been idle for that interval. The auto-save does not save the collection repeatedly while collection items are being edited during any interval - only when the collection has been idle for that interval. Thanks.

From the E-Notebook Administrator Guide:

"The Autosave feature allows changes to be saved automatically to the database after a specified time interval following a change made to the contents of a section."

Once you change your data, the autosave will occur after the corresponding interval (e.g. 15 min) is over AND no other changes made (e.g. E-Notebook is idle). If you make another change during this interval, you move the autosave event to next 15 min after the most recent change.

 1/31/2013 9:36 AM
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SRSDRM

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Joined: 5/2/2012

We had a researcher who worked on an Excel Section Type in an Experiment for a couple hours. He did not manually save the work on the Excel Section Type in his Experiment as he believed that the auto-save interval would save his work periodically. Some time later his machine became unresponsive and he had to reboot the machine. When he got back into his Notebook/Experiment, the Excel section he was editing was not saved. The autosave interval was set for all of his collections to 15 minutes. What might be happening?

 2/28/2013 11:22 AM
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CS Gleb

Posts: 184
Joined: 2/24/2009

Please create a support ticket at http://www.cambridgesoft.com/contact/support/ or using our Support Case Portal for further investigation. We would need the exact version of E-Notebook (including your current patch level from the application menu "Help" -> "About...") and MS Office (service pack).



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-PerkinElmer Technical Support



Edited: 2/28/2013 at 12:27 PM by CS Gleb
 3/1/2013 10:42 AM
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SRSDRM

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Upon further review, I noticed that the "Enforce Autosave For Collection Type " " settings are not checked for any of our collections even though the interval value is set to 15 minutes. Is there a way to configure the collections so that each time a notebook or experiment is created that the autosave enforcement box is checked along with the default time value?

 3/15/2013 10:03 AM
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SRSDRM

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Joined: 5/2/2012

We have verified that the auto-save interval is working once it is applied to the collections. Can you confirm however, that the behavior of the auto-save interval is to save when the collection has been idle for that interval. The auto-save does not save the collection repeatedly while collection items are being edited during any interval - only when the collection has been idle for that interval. Thanks.

 5/1/2013 4:00 PM
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CS Gleb

Posts: 184
Joined: 2/24/2009

Originally posted by: SRSDRM Upon further review, I noticed that the "Enforce Autosave For Collection Type " " settings are not checked for any of our collections even though the interval value is set to 15 minutes. Is there a way to configure the collections so that each time a notebook or experiment is created that the autosave enforcement box is checked along with the default time value?

The enforcement check box cannot be automatically checked, as it is used to override the existing setting for a specific collection.

Autosave interval is not inherited from a Collection Type. It can be inherited from the parent collection. For more information, please refer to

E-Notebook Administrator Guide -> E-Notebook Configuration -> Collection Types -> Configurig Change Control Options -> Configurig Autosave.



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-PerkinElmer Technical Support

 5/1/2013 4:01 PM
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CS Gleb

Posts: 184
Joined: 2/24/2009

Answer Answer

Originally posted by: SRSDRM We have verified that the auto-save interval is working once it is applied to the collections. Can you confirm however, that the behavior of the auto-save interval is to save when the collection has been idle for that interval. The auto-save does not save the collection repeatedly while collection items are being edited during any interval - only when the collection has been idle for that interval. Thanks.

From the E-Notebook Administrator Guide:

"The Autosave feature allows changes to be saved automatically to the database after a specified time interval following a change made to the contents of a section."

Once you change your data, the autosave will occur after the corresponding interval (e.g. 15 min) is over AND no other changes made (e.g. E-Notebook is idle). If you make another change during this interval, you move the autosave event to next 15 min after the most recent change.



-------------------------

-PerkinElmer Technical Support

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