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Topic Title: No Export to Word
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Created On: 2/26/2013 6:46 AM
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 2/26/2013 6:46 AM
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DHACK

Posts: 1
Joined: 2/26/2013

I use E-Notebook 12.0. All my lab members can print their sheets or convert their file to word, however i can't. I don't even have these commands in the task bar. What is wrong?

 2/28/2013 10:44 AM
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CS Gleb

Posts: 184
Joined: 2/24/2009

Please check if you have these commands available when logged in to E-Notebook from another Client machine using your credentials. If yes, you may try repairing/re-installing MS Office and E-Notebook Client on the affected machine.

If doesn't help, please create a support ticket at http://www.cambridgesoft.com/contact/support/ or using our Support Case Portal for further investigation. We would need the exact version of E-Notebook (including your current patch level from the application menu "Help" -> "About...") and MS Office (service pack).



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-PerkinElmer Technical Support



Edited: 2/28/2013 at 11:55 AM by CS Gleb

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