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Topic Title: Registration is not Successful
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Created On: 1/29/2018 11:57 AM
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 1/29/2018 11:57 AM
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PeterShu

Posts: 13
Joined: 3/27/2009

I got this eorror when users try to submit sample to registration.

E-Notebook V13 (oracle)

CBOE Framework Version: 12.6.2.0119

Registration

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Registration Results:

Sample 1: Registration is not Successful. ChemDraw control version not supported in server side. Server version: ChemDraw Viewer ActiveX Control 14.0.0.117 (required a registered Ultra version)

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OK

Thanks.

Peter



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Peter Shu
 9/7/2018 5:28 PM
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fjones

Posts: 1
Joined: 12/22/2011

This error message is displayed when there is an inactive or expired license for the ChemDraw ActiveX plugin.

To use Registration you need to activate the CDAX plugin to level Pro/Ultra directly in the application server.

Follow these steps to activate:
1. Log into the application server
2. Go to Start > All Programs > ChemBioOffice x.x
3. Open ChemBioDraw Ultra
4. Go to Help > Activate ChemBioDraw …
5. Fill the activation form with a valid serial number for ChemBioOffice or ChemBioDraw Ultra 14 and click Activate

 3/7/2019 11:29 PM
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steverogger007

Posts: 1
Joined: 3/7/2019

When I was trying to register then it was repeatedly failing and after connection failed with error 651 occurs and I could not make the registration. I still could not find the answer.

 10/18/2019 7:51 AM
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edwardpitt

Posts: 1
Joined: 10/18/2019

When I was trying to register then it was repeatedly failing and after connection failed with error 651 occurs and I could not make the registration. I still could not find the answer.

 10/18/2019 8:06 AM
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brettgardner

Posts: 1
Joined: 10/18/2019

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