PerkinElmer Informatics Support Forum
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Topic Title: HCP system requirements
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Created On: 2/2/2016 1:06 PM
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 2/2/2016 1:06 PM
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Christina

Posts: 6
Joined: 2/2/2016

When I try to analyze a data set that contains two 384-well plates, certain visualizations won't load. I get the in-progress icon indefinately. I have no trouble with the analysis when I parse the data file by plate to cut the file size in half. Are there computer requirements for using high content profiler such as RAM, video card, etc?

My CPU usage is around 30% when trying to load these visualizations, and my physical memory is around 75%.

 2/8/2016 7:40 AM
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NW

Posts: 45
Joined: 5/13/2014

Hi,

Thanks for posting. The client hardware requirements are as follows...



Concerning the vizualisation issues, I'd suggest that you reach out to the support team so that they can investigate further. Drop them an email at:

informatics.support@perkinelmer.com

Hope this helps.

 2/18/2016 3:57 PM
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Christina

Posts: 6
Joined: 2/2/2016

Thanks for sharing the system requirements. I am in contact with the support team to resolve the issues.

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